Our Privacy Policy

Keeping our users’ information secure is very important to us. We recommend reading and getting to know our practices and in case of doubts, get in touch with us.

We aim to use tracking and data collection from users who access our website, in order to carry out constant analysis and improvements to our pages and website contents.

By using our website, you, as a user, freely and expressly agree that your data and information will be collected and used in accordance with the rules established in the terms and in this privacy policy.

In our privacy policy we will see how our users’ data is collected, stored and used by our company:

What data is collected on our website?

We may divide the collection of information on our website into two types of data, namely:

1) Data collected automatically:

This information, which we automatically collect when a user accesses our website, is exclusively linked to analyzing the behavior while browsing the website, in order to develop improvements in our pages and content. The main information collected automatically are:

• Device used
• browser type
• Language
• Operational system
• Date and time
• Location
• Pages viewed
• click sequence
• User gender
• User age group
• Other data related to the use of the website

This automatically collected information is stored and used only to analyze and develop constant improvements in our pages and website content.

2) Data provided manually:

This information is provided and registered manually when a website user fills out a contact form, quote or service on our website. The main information provided manually are:

• Name
• Phone Number
• E-mail Address
• Other data related to questions and messages about our products and services

This information provided manually is stored and used by our service team, to make telephone contact, send e-mail and messages in mobile applications, in order to answer users’ questions and promote our products and services.

How do we use the data collected on our website?

We use the information collected on our website to analyze the behavior of users when browsing our website, in addition to developing improvements in our pages and content.

1) Service

When a user fills out a contact form and requests information related to budgets, quotes, services or possible queries, we use the information provided by such user to make telephone contacts, via email, through messages in mobile applications, and others communication channels. Our communication through these channels is intended to answer questions and opportunities requested by such user.

2) Marketing

When a user fills out a contact form and requests information related to budgets, quotes, services or possible queries, we use the information provided by that user to carry out marketing campaigns through digital and physical channels, promoting our products and services. In the case of digital marketing campaigns via e-mail, the user can opt-out of receiving communications through this channel, by clicking on the unsubscribe option, contained in such e-mail. In addition, we may share website users’ information with partner companies that aim to develop relevant marketing campaigns that are compatible with the users’ interests.

How does the use of Cookies on our website work?

Cookies are small files that are stored in the browsers of users who access our website through computers, notebooks, smartphones and other devices. We use cookie and pixel tag technology on our website to store data regarding the user’s navigation through the website, as well as to personalize the user experience, and to evaluate the effectiveness of the marketing campaigns we develop.

The use of Cookies on our website helps us to understand the behavior of our users when browsing the website, showing information such as pages visited, duration of visit and other actions taken on our website.

Our users can manage and remove cookies from our website through the configuration of their browsers, however, this removal may compromise the functioning and performance of our website for such users.

Cookies and Third Party Technologies

In addition to the use of our own cookies, our website also allows third-party services, such as Facebook, Instagram, LinkedIn, WhatsApp, Google, Google Analytics, Google Ads, Double Click and similar, to use cookie and pixel tag technology to analyze users’ navigation on our website, as well as their preferences and topics of interest. This resource is intended to provide users of our website with targeted and more assertive communications and advertising, according to the profile and interest of such users.

How do we store information?

Our website has a file and information storage structure, located in third-party data centers and cloud services specialized in hosting websites. These servers are located in countries like the United States, Brazil and other countries in Latin America and Europe.

Information manually provided by users of our website, through contact forms, is received by our customer service team via corporate email and stored on our email servers. These email servers are also linked to third-party services, specialized in hosting websites, in countries such as the United States, Brazil and countries in Latin America and Europe.

During the contracting of our Hosting and E-mail services, we ensure the security and quality of information, selecting specialized companies that are committed to current data protection laws (LGPD).

At any time our users can contact us and request the total or partial deletion of their information.

How do we share information?

In addition to the purposes mentioned above, we may occasionally share data and information of our users with third party services, which aim to analyze browsing behavior on our website and develop new features and functionality for our website, as well as we may share information with third parties for the purpose of execute communications and direct marketing campaigns.

Just as we prioritize the storage and hosting services of our users’ information, we also take care of data security when sharing it with third parties. We select companies that have privacy policies compatible with ours and that aim to protect and secure our users’ data.

When necessary and requested, we may share our users’ information with law enforcement, judicial, public and competent authorities of different countries, when required by law, order or request of such authorities. We will act in cooperation with authorities as we deem necessary and appropriate to assist with applicable investigations and action.

Privacy Policy Updates

We reserve the right to update and change this privacy policy at any time without prior notice. Keeping it available on our website. Therefore, we recommend that our users regularly consult our privacy policy in order to keep themselves up to date.

Service and Ombudsman

We provide users of our website with telephone and email service channels located at the bottom of our website, as well as on the contact, service and/or contact us pages.

Keeping our users’ information secure is very important to us. We recommend reading and getting to know our practices and in case of doubts, get in touch with us.

We aim to use tracking and data collection from users who access our website, in order to carry out constant analysis and improvements to our pages and website contents.

By using our website, you, as a user, freely and expressly agree that your data and information will be collected and used in accordance with the rules established in the terms and in this privacy policy.